Shipping Policy | Pretty in Haute

At Pretty in Haute, we strive to ensure every order is processed with care and delivered to you as smoothly as possible. Please review our shipping policy before placing your order.

Order Processing

Please allow time for your order to be processed and prepared for shipment. Processing times may vary depending on product availability, order volume, and seasonal demand. You will receive a shipping confirmation with tracking information once your order has shipped.

Pre-Orders

Items marked as pre-order are not immediately available for shipment. Please allow approximately 3–4 weeks for pre-order items to be processed and shipped. This timeframe is an estimate and may vary depending on production and fulfillment.

By placing a pre-order, you acknowledge and accept the estimated processing and shipping timeframe. If your order contains both in-stock and pre-order items, please be aware that the items may ship together unless otherwise stated.

Shipping Delays

While we do our best to meet estimated shipping timeframes, delays may occur due to production issues, high order volumes, carrier disruptions, weather conditions, holidays, or other circumstances beyond our control.

If your order experiences a significant delay, we will make reasonable efforts to provide updates when available. Please understand that delivery dates are estimates and are not guaranteed.

Tracking Information

Once your order ships, tracking information will be sent to the email address provided at checkout. Please allow time for tracking information to update after your shipping confirmation is received.

Incorrect Shipping Addresses

Customers are responsible for providing accurate and complete shipping information at checkout. Pretty in Haute is not responsible for delivery issues resulting from incorrect or incomplete addresses provided by the customer.

Lost, Stolen, or Delayed Packages

Once an order has been transferred to the shipping carrier, delivery is subject to the carrier’s handling and delivery procedures. If your package appears delayed or lost, please contact the shipping carrier using your tracking information. Please also contact us if you need assistance.

Questions About Your Order

For questions regarding shipping, pre-orders, or order status, please contact Pretty in Haute through our designated customer service channel. When reaching out, please include your order number for faster assistance.

Thank you for your patience, understanding, and continued support. We appreciate you choosing Pretty in Haute.

Pretty in Haute